THE COST OF MY DELIVERY.
Although we strive to deliver premium products to all our customers across South Africa, it is difficult to make shipping any cheaper than it is due to our situation in the country.
We (Skin Clays) ship products directly from our premises in Cape Town.
- If you are situated in this or surrounding area a flat rate of R85 (door to door)
- If you are outside these areas like the rest of South Africa R125 (door to door)
- If you want to make use of PostNet to PostNet, a flat rate of R100 (Countrywide)
WHERE DO WE SHIP TO?
If you have a South African address, we can ship to you.
HOW LONG DOES A DELIVERY TAKE?
Local delivery can take anything from 2 to 4 working days.
For deliveries across the country, you can expect to receive your goods in 3 to 5 business days.
We as a company fulfil the order on the same day, we cannot be liable for poor and slow services from the multiple courier services we use.
WHAT IF MY PRODUCT IS DAMAGED UPON ARRIVAL?
We (Skin Clays) go through extreme caution to wrap and package your products for save transport. If something arrives damaged, send a photo of the damaged goods within 24 upon receiving to firstname.lastname@example.org, we’ll gladly send a replacement.
When arranging your own courier for collection, Skin Clays cannot be held liable for damages due to transport wear and tear.
On larger orders, it is recommended that the client arrange their own insurance with the courier service.